FAQs

1.   What type of paint do you use and why?
We primarily use quality products from Sherwin Williams. If there is another brand that you are interested in using, talk with your estimator.

2.   Can you offer advice on how to choose a color?
Lighting, architecture, and room decor are three environmental factors to consider when choosing a paint color. An ideal paint color is one that considers the all three elements and provides balance and unity to the space.

3.   What if I don’t like the color selected, can I change it?
Would it be an additional cost? Yes, it is ultimately the homeowner’s responsibility for any color choices, and there is an additional cost for a color change. The additional cost is determined by how much of the job is completed, along with the cost of the additional paint.

4.   What is the benefit of working with you?
Customer Service. Our success has been based on delivering high quality painting services with exceptional customer service. We stand behind our work and will work with you to make sure you are happy with the experience and the finished product.

5.   How do I prepare my rooms for your visit?
You will need to remove any small items from the tops of shelves and pictures from your wall. We can move the larger items towards the center of the room and properly cover and protect furniture/items.

6.   How much will this painting job disrupt my home?
Disruption is kept to a minimum. At the end of each day our crews will clean the areas we are working in and move tools and paint to a shop area (garage or basement).

7.   My room is wallpapered now. How will you handle that?
We will remove wallpaper prior to painting. Before we remove the paper we will test an area to see how the paper was applied. If the wallpaper was not applied properly it may lead to damage to the walls when the paper is removed. Your crew leader will discuss with you other options if this is the case.

8.   Can you fix water damage or holes in my walls and if so, how long will it take?
We will fill old holes, fix water damage, and any other repairs will be completed as part of our preparation. The time it takes to repair is in proportion to the amount of damage.

9.   Are you insured?
Yes. For your protection, we offer up to $1 million liability.

10.   Are you licensed?
Yes, We have all appropriate licenses

11.   Do you offer a warranty?
Yes, we offer a 2-year limited warranty.